Inbox Manager – São Paulo

As an Inbox Manager, your role encompasses responding and managing conversations with leads from our client’s campaigns. This fully remote, full-time contract position offers the opportunity to work with successful B2B businesses worldwide.

Our clients are growth-oriented, successful B2B businesses from various industries. They value their time and require a reliable lead-generation partner that delivers results and generates a great return on investment (ROI).

Responsibilities

• As an Inbox Manager, your responsibilities include:
• Categorizing all responses from our client’s cold email campaigns
• Submitting any qualified leads to our clients
• Sending any responses to our clients for assistance when we can’t answer the email
• Leveraging the client’s response to create compelling responses to convert the lead
• Uploading and managing our client’s Do-Not-Contact list
• Following any manual processes for our subsequences if necessary or needed
• Setting up clients in Smartlead (subsequences, webhooks, and adding them to the white label)

What You’ll Do:

We’re a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same:

Daily

• Categorize all new replies from our client’s campaign
• Schedule emails for all future replies
• Forward replies for all referral emails
• Submit any leads to our clients
• Check Smartlead to make sure all responses for the day have been categorized

Weekly

• Check to make sure that leads are being enrolled in the subsequence
• Update the DNC for any clients

As needed

• Send replies to clients for leads that can’t be categorized
• Nurture leads that haven’t converted from our subsequences
• Add the subsequences for all new campaigns
• Create the client in Smartlead and set up their webhook

Requirements

• Professionalism, maturity, and reliability to meet the expectations of the company
• Strong communication skills in verbal and written English
• Highly resourceful team player who meets deadlines and follows through on commitments
• Tech-savvy and a quick learner of new technologies and software
• Intelligent, adaptable, and problem-solving mindset
• A high-performing individual with a desire to achieve and grow financially
• Process orientated
• Can thrive in a fast-paced environment
• Is comfortable in an extremely repetitive role
• Professional remote work setup including reliable internet, high-quality audio and video equipment, quiet space, clear background, and good lighting

Benefits

Position: Inbox Manager

Salary Range: $800 – $2000 USD

Payment Frequency: Monthly

Type of Contract: Independent Contractor

Only CVs in English will be considered to participate in the process.