Inbound Sales Representative – Brazil

Responsibilities:

• Conduct calls and follow-ups to leads generated from inquiries
• Utilize the Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere that aligns with the client’s needs and preferences
• Collaborate cross departmentally to match clients with the best-suited coach based on the discovery phase outcomes
• Address any concerns or objections with grace and professionalism
• Demonstrate strong creative thinking skills and innovative problem-solving abilities
• Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals
• Collaborate effectively within small teams and work independently when required
• Exhibit high emotional intelligence and a willingness to be coached
• Maintain a competitive drive with a positive, curious, and kind disposition
• Proactively prevent churn and customer attrition
• Provide end to end customer care to ensure long term customer success

Requirements

• Proven experience in sales, account management, customer success, or another related field
• Advanced level of English is a must
• Ability to build and maintain relationships to enhance customer experience and loyalty
• Strong understanding of customer retention and engagement
• Excellent communication and collaboration skills
• Self-motivated with the ability to meet tight deadlines in a fast-paced environment
• Willingness to learn and adapt to new tools and technologies
• Possess excellent written and verbal communication skills

Benefits

• Salary Range: 3000-3500 USD
• Type of Contract: Independent Contractor
• Payment Frequency: Monthly
• Schedule: 5 days a week, with at least one day being on the weekend. Two consecutive days a week off

Only CVs in English will be considered.